At The Divine Touch, we’re committed to creating a respectful and enjoyable environment for all clients. By using our services, you agree to follow these guidelines to help us maintain a positive experience for everyone:

  • Respect and Courtesy: Treat our therapists and staff with respect. A positive attitude enhances your experience and that of others.

  • Confidentiality: Maintain the privacy of all clients and staff. Discussing services should remain confidential to ensure a safe and welcoming environment.

  • Communication: Clearly express your preferences and boundaries to ensure a personalized and satisfying massage experience.

  • Punctuality: Arrive on time to maximize your relaxation. Late arrivals may shorten your session.

  • Cancellation Policy: If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid cancellation fees and allow availability for others.

  • No Harassment: Harassment or inappropriate behaviour will not be tolerated. We strive to create a safe, comfortable space for all.

  • Feedback: We welcome your feedback to continuously improve. Share your thoughts after your visit to help us enhance your experience.

Code of Conduct for Customers